Terms & Conditions

Last updated: February 2025

Introduction

Welcome to our website. By accessing and using our services, you agree to these terms and conditions. Please read them carefully. We strive to provide timely and accurate vehicle reports; however, by using our service, you acknowledge and accept these terms.

Service Delivery & Chargebacks

Our primary goal is to deliver detailed vehicle reports quickly and accurately. Chargebacks may occur if:

  • The report is not delivered fast enough or there is a significant delay, prompting the customer to file a complaint or even purchase a second report.
  • The email address provided is incorrect, resulting in the report not being delivered.

We continuously work on improving our systems to minimize such occurrences. However, please note that while we implement robust measures to ensure prompt and reliable delivery, we cannot fully prevent chargebacks that are initiated simply "just because" a customer decides to file one.

Payment Gateways & Dispute Resolution

Payment processing for our service is handled by reputable third-party providers. We are aware that some payment gateways (e.g., PayPal) may impose bans or restrictions if customer disputes arise, particularly if the product delivered does not match the seller’s business description.

We regularly review and update our payment processing methods to ensure compliance and service reliability. By using our service, you acknowledge that any payment disputes or chargebacks will be managed according to the policies of the respective payment gateway.

General Terms

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Contact Information

If you have any questions or concerns about these terms, please contact us at:

Email: support@carfaxreport.com

Phone: 1-800-CAR-FAXX